With more than 800 employees worldwide, the National Family offers rewarding opportunities for professional growth through our affiliate organizations National Air Cargo and National Airlines. We invite you to become a part of our award-winning team, and contribute to meaningful work in aviation, transportation, and global logistics. As a National professional, you’ll enjoy competitive wages and exceptional benefits, plus you’ll work side-by-side with like-minded colleagues in a corporate environment that maintains strong core values, a relentless commitment to customer service, and an unwavering dedication to excellence.

At National, we promote talent from within, and cultivate a culture where outstanding merit is met with meaningful reward. We provide the tools and training needed for ongoing professional growth, and facilitate development of new skills to meet changing requirements. We value achievement, and recognize those who go above and beyond to ensure mission success. If you share our commitment to providing the utmost care for passengers, cargo and customers, then we invite you to Go National.

Push the throttle forward on your career and discover your potential in aviation, transportation, logistics and global operations support.

National Air Cargo is currently seeking to fill the following position:

Track and Trace Specialist - 2nd Shift
Operations / Americas

Job Description:

Maintains up-to-minute tracking status on all domestic and international shipments.  Provide day to day guidance to POD/OFD Specialists.

Essential Functions:

Checks on shipment status with airlines and truckers (via on-line tracking tools or through telephone contact)
Upon determining shipments are not moving to accommodate service level requested, determines most cost effective, service level focused routing and book accordingly
Work closely with international agents in a constant effort to ensure items are pre-cleared and proof of deliveries and charges have been faxed

Performs all duties and responsibilities of POD / OFD Specialist
Assists in answering all inbound calls
Remains current on Cargo Security Standards


Qualifications and Educational Requirements:

Prior experience in freight forwarding and /or transportation required.
Exposure to military shipping requirements preferred.
High school degree or equivalent required, college degree preferred.                             

Basic math skills required
Good analytical skills  & judgement required
Excellent verbal and written skills required
Exposure to shipping software preferred
Knowledge and experience with Microsoft Office including Word and Excel



Prefered Skills:

Ability to work independently with little to no supervision on a daily basis.

Ability to work 2nd shift 3:00pm to 11:30pm Tuesday - Saturday

Strong organizational and customer service skills are required.
Problem solving ability
Ability to work in an environment with time critical requirements, and requires a sense of urgency and multi-tasking. 
Time management skills required.


Travel Required: No

National Air Cargo is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Protected Veteran status, or any other legally protected status.  We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, training, termination, promotions or other conditions of employment or career development.  We take affirmative steps to hire and advance females, racial minorities, Protected Veterans and Individuals with Disabilities.  We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities.


Please use the following form to submit your resume to National Air Cargo:

Email Address:
Phone Number:


National Air Cargo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

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If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online process and need an alternative method for applying please contact Human Resources at 1-716-580-6950 or use the form above to request assistance.